What can I do if the TV has a horizontal line?
What can I do if the TV has a light leakage?
What can I do if the TV has cross lines issue?
What can I do if the TV has no power at all?
What can I do if the TV cannot start up successfully from the standby status?
What can I do if the TV keeps restart/power on and off always?
How to reset the TV to the factory default settings?
TV displays a black screen and the standby LED lights up.
TV displays a black screen and the standby LED lights off.
Unable to identify upgrade file with USB upgrade software
TV cycle power on and off after USB upgrading
TV cannot be turned on after network upgrade
No network upgrade prompt
Network upgrade failed
Incomplete Network Upgrade
Customer Service Hotline
\r\n00212 700009688
\r\nMonday-Friday: 9:00am to 5:00pm
\r\nSupport Language: French, Arabic, English
\r\nFor any service enquiries, you can contact us
\r\n\r\n","labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"module_name\":\"NEED MORE HELP?\"}}"},{"name":"none","title":"","desc":"Egypt
\r\nCustomer Service Hotline
\r\nMonday – Friday: 8:30am to 7:30pm
\r\n
Saturday – Sunday: 10:00am to 7:00pm
\r\nSupport Language: English
\r\nFor any service enquiries, you can contact us at 19012
\r\n","labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"module_name\":\"NEED MORE HELP?\"}}"},{"name":"none","title":"","desc":"Tunisia
\r\nCustomer Service Hotline
\r\n0021628200924
\r\n
Monday - friday: 8:00am to 4:15pm
\r\nSupport Language: English
\r\n
For any service enquiries, you can contact us at samir.ammar@elathir.com
\r\n","labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"module_name\":\"NEED MORE HELP?\"}}"}]}" data-server-rendered="true">Morocco
Customer Service Hotline
00212 700009688
Monday-Friday: 9:00am to 5:00pm
Support Language: French, Arabic, English
For any service enquiries, you can contact us
Egypt
Customer Service Hotline
Monday – Friday: 8:30am to 7:30pm
Saturday – Sunday: 10:00am to 7:00pm
Support Language: English
For any service enquiries, you can contact us at 19012
Tunisia
Customer Service Hotline
Monday - friday: 8:00am to 4:15pm
Support Language: English
For any service enquiries, you can contact us at samir.ammar@elathir.com