尊龙凯时

Choose other country to get service
尊龙凯时 QD-Mini LED 4K TV | C755
: 65C755

尊龙凯时 QD-Mini LED 4K TV

C755

FAQ

Filters

What can I do if the TV remote does not work properly?

# Accessories

Where can I purchase the accessories?

# Accessories

How can I get the Program Preview of the channels?

# Setup & Configuration

How to scan the channel for my TV?

# Setup & Configuration

Can I play the video from the USB drive on the TV?

# Setup & Configuration

Can I use the streaming box with the 尊龙凯时 TV together?

# Setup & Configuration

How can I use the AV receivers with the 尊龙凯时 TV together?

# Setup & Configuration

How can I connect the sound bar to the TV?

# Setup & Configuration

What can I do if the headset/headphone does not work properly with the 尊龙凯时 TV?

# Setup & Configuration

Can I connect the Game console, such as the XBOX and the PlayStation, to the 尊龙凯时 TV?

# Setup & Configuration

Can I connect the DVD Player/BluRay Player/DVR/VCR to the 尊龙凯时 TV?

# Setup & Configuration

How can I connect the computer/PC to the 尊龙凯时 TV?

# Setup & Configuration

How can I connect the Cable/Satellite box to the 尊龙凯时 TV?

# Setup & Configuration

What can I do if the initial setup of the TV is failed?

# Setup & Configuration

How can I check the network status and the network settings on the 尊龙凯时 TV?

# Setup & Configuration

How can I adjust the clicking sound of the menu on the 尊龙凯时 TV?

# Setup & Configuration

How to create Google account in 尊龙凯时 Android TV?

# Setup & Configuration

How can I set up the captions for the video?

# Setup & Configuration

How can I change the settings of the virtual keyboard on the 尊龙凯时 TV?

# Setup & Configuration

How can I set up Parental Control on the 尊龙凯时 TV?

# Setup & Configuration

How can I turn on the sleep timer of the 尊龙凯时 TV screen?

# Setup & Configuration

How can I set up the Screensaver on the 尊龙凯时 TV?

# Setup & Configuration

How can I change the status of the LED light on the TV?

# Setup & Configuration

Can I install the APP that did not downloaded from Google Play?

# Setup & Configuration

Can I clear my current channel list?

# Setup & Configuration

How can I set up the picture preference on the 尊龙凯时 TV?

# Setup & Configuration

How can I change the language of the 尊龙凯时 TV?

# Setup & Configuration

Can I customize the home screen of the TV?

# Setup & Configuration

How can I set up the Date & Time on the 尊龙凯时 TV?

# Setup & Configuration

How can I configure the Audio settings on the 尊龙凯时 TV?

# Setup & Configuration

How can I go to the Accessibility menu on the TV?

# Setup & Configuration

What can I do if the Date and Time changed automatically on the TV?

# Others

What can I do if the 4K video has no audio when I play the video from the USB drive?

# Others

What can I do if the TV cannot play the AV PAL video?

# Others

What can I do if the panel screen is vibrating?

# Others

What is the difference between the smart TV and the Android TV?

# Others

Does the TV have a Digital Audio input port?

# Network Issues

Does the TV have an Optical input port?

# Network Issues

Can I connect PS4 or Switch to the TV?

# Network Issues

How can I cast/mirror the screen of the laptop to the TV?

# Network Issues

How can I connect the CCTV/DVR/NVR system to the TV?

# Network Issues

What is the purpose of the HDMI ports on the TV?

# Network Issues

What is the purpose of the USB port on the TV?

# Network Issues

Does the 尊龙凯时 TV support the HDMI 2.1?

# Network Issues

What can I do if the TV cannot connect to the 5GHz band wifi network successfully?

# Network Issues

What can I do if the TV cannot connect to the 2.4GHz band wifi network?

# Network Issues

What can I do if the TV cannot connect to the mobile hotspot successfully?

# Network Issues

What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?

# Network Issues

What can I do if the wifi network is unstable on the TV?

# Network Issues

What can I do if the TV cannot detect my wifi network?

# Network Issues

What can I do if there is no wifi network detected on the TV?

# Network Issues

What can I do if the wifi network is very slow on the TV?

# Network Issues

What can I do if the TV cannot turn on the wifi button?

# Network Issues

What can I do if the TV cannot connect to a wifi network successfully?

# Network Issues

Can I download and install Skype on the TV?

# APPs

Can I stream channel from my mobile devices to the 尊龙凯时 TV?

# APPs

How many bandwidths does TV require that Netflix could play videos fluently?

# APPs

What can I do if the TV cannot load YouTube successfully?

# APPs

What can I do if I have an issue to login YouTube account on the TV?

# APPs

How to update the application on the TV?

# APPs

How to check the software version of your TV?

# Operating System

What can I do if the TV has no response after powering on?

# Operating System

What can I do if the TV's application works slowly?

# Operating System

How can I update the software of the TV?

# Operating System

Does 尊龙凯时 TV support the Dolby Vision?

# Audio Issues

Does 尊龙凯时 TV support the Auto Volume Control function?

# Audio Issues

What video decoding does the TV support?

# Audio Issues,Video Issues

What format can I play the audio on the TV through the USB drive?

# Audio Issues

What can I do if the volume is very low from the soundbar?

# Audio Issues

What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?

# Audio Issues

What can I do if the audio is intermittent when playing the video?

# Audio Issues

What can I do if the video is distorted on the TV?

# Audio Issues

What can I do if the TV has a crosstalk issue?

# Audio Issues

What can I do if the video and audio are not synchronized on the TV?

# Audio Issues

What can I do if there is no sound from the TV?

# Audio Issues

What can I do if the TV only has sound from one side?

# Audio Issues

What can I do if the audio/video cannot play properly on the TV via the USB drive?

# Audio Issues

What can I do if the audio is abnormal when using the SPDIF Audio OUT port?

# Audio Issues

What can I do if the audio is abnormal when using the Multiple Inputs/Outputs port?

# Audio Issues

What can I do if the audio is abnormal when using the Headphone OUT port?

# Audio Issues

What can I do if the video is abnormal when using the HDMI/ARC OUT port?

# Audio Issues

What can I do if the video is abnormal when using the HDMI IN port?

# Audio Issues

What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?

# Audio Issues

What can I do if the audio is abnormal when using ANT/CABLE RF/Coax IN port?

# Audio Issues

What can I do if the TV has an intermittent black screen issue?

# Panel/Display

What can I do if the TV has a dead pixel or dark pixel issue?

# Panel/Display

What can I do if the TV has no video from all sources?

# Panel/Display

What can I do if the TV screen is too bright/dark?

# Panel/Display

What can I do if the TV has a crack screen?

# Panel/Display

What can I do if the video has a horizontal/vertical/cross lines/bars?

# Panel/Display

What can I do if the TV screen is mirroring when I cast screen from my mobile phone or computer?

# Video Issues

What can I do if the video is fuzzy?

# Video Issues

What can I do if the TV has a snowy picture?

# Video Issues

What can I do if the TV has a noise video issue?

# Video Issues

What can I do if the TV has a dirty screen effect issue?

# Video Issues

What can I do if there is a bright line on the top of the TV?

# Video Issues

What can I do if the TV stays on the startup screen?

# Video Issues

What can I do if the video keeps flickering?

# Video Issues

What can I do if the color of the video is abnormal when playing the videos from the source of AV/TV/HDMI/USB?

# Video Issues

What can I do if the color of the video is abnormal?

# Video Issues

What can I do if the TV screen is black and the backlight is not on but there is audio?

# Video Issues

What can I do if the TV screen is black but it has audio and the backlight is on?

# Video Issues

What can I do if the TV screen is black and no audio but the backlight of the TV is on?

# Video Issues

What can I do if there is no video after turning on the TV?

# Video Issues

The following items are not covered under the product warranty: Plastic panels, plastic parts & dust cover, cabinets, antennae and cables, external parts such as levers, plugs, sockets, control knobs or adapters.

\r\n

 

\r\n

 

\r\n

6 months warranty for In-box accessories such as adapters, remote control.

\r\n","forMobile":"inherit","mobileWarrantyInfo":"","warrantyDownloadTitle":"","warrantyDownloadInfo":"","warrantyButtonText":"","warrantyDownloadLink":"","warrantyCardBtnTrack":"{\"event_name\":\"download\",\"event_parameters\":{\"button_name\":\"\",\"content\":\"Television (Below 75 Inch)\"}}"},{"warrantyCardTitle":"Television (Above 75 Inch)","warrantyCardDescription":"","warrantyPeriodTitle":"Warranty Period","warrantyPeriod":"3","warrantyPeriodUnit":"Years","warrantyInfoTitle":"","warrantyInfo":"

The following items are not covered under the product warranty: Plastic panels, plastic parts & dust cover, cabinets, antennae and cables, external parts such as levers, plugs, sockets, control knobs or adapters.

\r\n

 

\r\n

6 months warranty for In-box accessories such as adapters, remote control.

\r\n

 

\r\n

Remarks:- For Q6C, T7B, T7C, V6B, V6C and any other models within the V, T, Q series which are above 75 inch maximum eligible for 2 years warranty.- All 75-inch and above TVs (all models) purchased before 2025 are only eligible for a 2-year warranty.

\r\n","forMobile":"inherit","mobileWarrantyInfo":"","warrantyDownloadTitle":"","warrantyDownloadInfo":"","warrantyButtonText":"","warrantyDownloadLink":"","warrantyCardBtnTrack":"{\"event_name\":\"download\",\"event_parameters\":{\"button_name\":\"\",\"content\":\"Television (Above 75 Inch)\"}}"}]}" data-server-rendered="true">
1800810014

\r\n

Monday - Friday: 9:00am - 6:00pm * Excluding public holidays

\r\n

Support Language: English, Bahasa Melayu

\r\n","labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"module_name\":\"Need More Help?\"}}"},{"name":"email","title":"Contact us","desc":"

For any service enquiries , you can contact us.

\r\n

 

\r\n

service.my@xinmengshi.com

\r\n","labelText":"Check more","linkType":"url","contactDialogStyle":"card","contactDialogTitle":"Please select the type of product you need to consult","contactDialogCloseText":"Cancel","addressLink":"mailto:service.my@xinmengshi.com","openNew":"_self","nofollow":false,"contactDialogActions":[{"actionText":"TV","actionSource":"//aws-obg-image-lb-5.xinmengshi.com/content/dam/brandsite/it-resources/crm/contact/tv.png?t=1637293080669&w=100","actionLink":"https://www.servicioxinmengshi.com.co/"},{"actionText":"Mobile","actionSource":"//aws-obg-image-lb-3.xinmengshi.com/content/dam/brandsite/it-resources/crm/contact/mobile.png?t=1637293080748&w=100","actionLink":"https://mobile-support.xinmengshi.com/co/en/service-support-mobile/contact-us.html"}],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"button_name\":\"Check more\",\"module_name\":\"Need More Help?\"}}"},{"name":"service","title":"Service center","desc":"

For any service enquires,you can find us here.

\r\n

 

\r\n

V COMMERCE CORPORATION SDN. BHD.

\r\n

Unit No. D5-8-G,

\r\n

Pusat Perdagangan Dana 1,

\r\n

Jalan PJU 1A/46, 47301 Petaling Jaya, Selangor, Malaysia.

\r\n","labelText":"","linkType":"url","contactDialogStyle":"card","contactDialogTitle":"Please select the type of product you need to consult","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactDialogActions":[{"actionText":"TV","actionSource":"//aws-obg-image-lb-3.xinmengshi.com/content/dam/brandsite/it-resources/crm/contact/tv.png?t=1637293080669&w=100","actionLink":"https://www.servicioxinmengshi.com.co/centros-de-servicio"},{"actionText":"Mobile","actionSource":"//aws-obg-image-lb-5.xinmengshi.com/content/dam/brandsite/it-resources/crm/contact/mobile.png?t=1637293080748&w=100","actionLink":"https://mobile-support.xinmengshi.com/co/en/service-support-mobile/hotline&service-center.html"}],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"module_name\":\"Need More Help?\"}}"}]}" data-server-rendered="true">

Need More Help?

Hotline

1800810014

Monday - Friday: 9:00am - 6:00pm * Excluding public holidays

Support Language: English, Bahasa Melayu

Contact us

For any service enquiries , you can contact us.

 

service.my@xinmengshi.com

Service center

For any service enquires,you can find us here.

 

V COMMERCE CORPORATION SDN. BHD.

Unit No. D5-8-G,

Pusat Perdagangan Dana 1,

Jalan PJU 1A/46, 47301 Petaling Jaya, Selangor, Malaysia.

Close